All of our bicycles are maintained by professional mechanics and therefore are hired to you in a fully serviced state. If during your stay in Cambridge you have any problems with your bicycle we will repair it for free as part of the service. You must bring the bike for repair at the first available opportunity.
Damage Liability Cover protects our customers against additional charges in the event of Collision, Vandalism, accidental or any Damage that may be caused during the period that they are responsible for the bike.
The cover must be taken on the first day that the bike is hired out by us. Customers are required to tick the 'YES' box in the relavant section of our customer form and payment is taken in advance.
Up to 4 weeks = £5
5 - 9 weeks = £10
10 weeks - 6 months = £15
Over 6 months = £20
This Policy protects the customer against charges for bent Wheels, Frame, Handlebars, broken Lights, Locks, Mudguards, Pedals and Gear levers ('Broken' means that we are unable to use this item for hire again).
Lost or Stolen Bikes and Accessories are not covered by this policy. The customer will loose their deposit if the bike is not returned to us.
If the customer fails to return any accessories provided then they will be charged according to City Cycle Hire tariffs. We cannot accept accessories other than those that we have supplied with the bike.
We do not operate a call out or recovery service for rented bikes. The customer is responsible for the return of the bike for either repair or at the end of their rental period.
City Cycle Hire aims to keep the cost to all customers to a minimum and provide an efficient reliable service.
Please don't assume by our name that we only Hire or Rent Bikes. Infact we always have plenty of new, used and ex-rental Bikes available for sale at the most competative of prices. All the Bikes we sell are fully serviced to a high standard and come with a garantee.
We would suggest you come to see what is currently available and test ride any Bike that interests you.
City Cycle Hire can deliver Bikes for pre-booked groups of 10 people or more only. Making individual deliveries within the center of Cambridge we have found can be problematic due to the high levels of traffic conjestion in the city, this is something we would not want to contribute towards.
Also, we can be certain that customers coming to our shop will have a correctly sized bike, all the accessories they would need and we can offer a range of payment options. You would need to consider the refundable Deposit for instance.
Monday to Friday: 9.00am-5.30pm.
Saturdays: 9.00am-5.00pm. (from Easter through the Summer until the end of October)
Sundays: Not open.
Bank Holidays: Open except Christmas day, Boxing day and New Years day.